Earth, Sea and Sky Vacations Inc. (ESSV) is the operator and owner of this website.

ESSV, at 567 Auto Center Drive, Watsonville, CA 95076, arranges the vacations advertised on this website. ESSV is registered by the State of California as a Seller of Travel, Registration Number 2060094-40. (Registration as a Seller of Travel does not constitute approval by the State of California.)

RESERVATIONS AND DEPOSITS
Reservations are accepted with a valid credit card as a guarantee of deposit. A reservation deposit is required (and automatically charged) within 1 to 7 days of making a reservation, depending on departure date. Final payment is due 45 days prior to departure date. For holiday periods, final payment is due 90 days prior to departure date. A security deposit and accidental rental damage insurance policy is required for all privately owned villa and condominium reservations.

RATES
Price ranges advertised on this website and in the ESSV Vacation Guide are based on season, room type and number of guests. Rates are per night and do not include taxes or hotel service charges. Each reservation is for a specified number of guests and/or rooms. ESSV reserves the right to charge for additional guests and/or rooms. Do not exceed the maximum sleeping capacity of your reserved property.

CONFIRMATION DOCUMENTS
Confirmation documents are normally mailed 21 days prior to departure. These documents will not be released until full payment and the requested signed forms are received. Confirmation documents delayed due to late payment and/or non-receipt of signed forms may require overnight shipment which will be billed to customer.

RATES AND ACCOMMODATION SUBSTITUTION
All prices, services and amenities are subject to change without notice. ESSV reserves the right to substitute similar services, accommodations or amenities if they become unavailable due to circumstances beyond our control or if a price, service or amenity was shown or quoted incorrectly. All prices are in U.S. Dollars ($USD).

AGE REQUIREMENTS
Most hotels have a minimum age requirement of 21; requirements vary from hotel to hotel. You must be a minimum age of 25 to rent a privately owned villa or condominium through ESSV. You must be a minimum age of 21 to rent a car and have a major credit card. Surcharges may apply for drivers ages 21-24.

PRIVATELY OWNED VILLAS AND CONDOMINIUMS
Cancellations: All payments are non-refundable and non-transferable, unless ESSV is able to re-rent the same property for the same rate and period of time, subject to a $100 cancellation fee.
Rescheduling: You may reschedule 45 days or more prior to your arrival date, with the same property and number of nights, for travel within one year of the original check-out date, subject to a $50 rescheduling fee. Rescheduled reservations are subject to availability and price increases, and the nightly rate is based on the new reservation dates.
Holidays: Holiday reservations are subject to surcharges and may not be rescheduled.

HOTELS AND RESORTS
Changes: Once reservation is under deposit, a $25 per person fee applies to name changes and changes in travel arrangements. 30-15 days prior to arrival, the fee is $50 per person, and 14 days or less prior to arrival the fee is $100 per person.
Cancellations: Once reservation is under deposit, a fee of $100 per person applies. 30-15 days prior to arrival, the fee is $200 per person. Reservations are non-refundable when cancelled 14 days or less prior to arrival date.
Holidays: Holiday reservations are subject to surcharges and increased cancellation penalties. During the holiday period of 12/15 to 1/5, cancellation fees are as follows: Once deposit is received, the fee is $200/person. 60-30 days prior to arrival, the fee is $300/person. Cancellations made 30 days or less prior to arrival are 100% non-refundable.
Note: Additional change and cancellation fees may be charged by hotels and resorts within 90 days of arrival date or during holiday periods. These fees are assessed in addition to ESSV penalties.

SERVICES AND ACTIVITIES
Changes: Once reservation is under deposit, a $25 per reservation fee applies to changes in travel arrangements. 14 days or less prior to arrival, the fee is $50 per reservation.
Cancellations: Once reservation is under deposit, a fee of $50 per reservation applies. 30-15 days prior to arrival, the fee is $100 per reservation. Reservations are non-refundable if cancellation is made 14 days or less prior to arrival.
Note: Additional change and cancellation fees may be charged by service and activity vendors within 30 days of arrival date or during holiday periods. These fees are assessed in addition to ESSV penalties.

REFUNDS
Any unused portion of accommodation, service or activity is non-refundable. All refund requests must be submitted in writing within 30 days of cancellation or no-show. Reservations made for travel during the holiday period (12/15 - 1/5) are subject to a surcharge, and cancellation penalties may be up to 100% of payment.

TRAVEL INSURANCE
We recommend all travelers purchase travel insurance in the event of unforeseen circumstances. ESSV offers travel insurance options provided by Travel Guard International. Travel insurance can be added up to 30 days prior to arrival date, or up to the date of final payment, whichever comes first.

Accidental Rental Property Insurance
Accidental Rental Property Insurance is provided by Travel Guard and is required for all villa and condo reservations. The fee for this insurance is $49 per reservation and covers up to $3,000 of accidental damages. Any claims for damages must be reported to our office no later than the check-out date.

CANCELLATION AND CHANGE WAIVER
For a fee of $49 per adult (18 years or older), you may obtain a Waiver for changes or cancellation of any part of your reservation (excluding golf) with written notification received by ESSV 24 hours or more prior to the day of arrival. This prevents you from having to pay normally assessed change and cancellation fees. There is no fee for accompanying children under 18. The Waiver must be purchased when the reservation is made. It does not include privately owned villas or condominiums and is not available for holiday reservations from 12/15 - 1/5. It includes hotel and resort property accommodations, tours, activities, special services and ground transportation purchased from ESSV prior to departure. Changes in occupancy for shared accommodations are not covered, nor are no-shows. This Waiver is non-refundable and is not considered insurance.


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